Our Privacy Policy
Privacy matters, and The New Literacy Programme is totally committed to ensuring that your privacy is protected.
WHAT INFORMATION WE COLLECT AND WHY
The New Literacy Programme collects personal information to allow us to send you publications or materials. In order to be responsive to customers, we collect the following information:
- Information you provide: We collect your name, address, and email address for the purpose of sending you publications or materials that you have purchased from us, or for the purpose of responding to questions and queries that you send to us. This information is stored securely.
- Communications with us: When you send an email to The New Literacy Programme, or give us information over the phone, we may retain this in order to respond to your inquiry.
- User satisfaction: We may also collect information about your satisfaction with our Website, publications, media or materials from time to time, in which case we would send a survey to your Email address.
INFORMATION SECURITY
We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data.
We won't sell, trade or exchange your information in any circumstance.
The New Literacy Programme will not provide your personal information to any other organisation, except where required for financial transactions (eg. to verify credit cards).
Access to personal information is restricted to The New Literacy Programme employees or volunteers who need to know that information in order to run and improve our business, and addresses may be provided to our printers for the purposes of dispatching purchases. Any individuals with access to data are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
CHANGES TO THIS POLICY
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your consent. Most changes will be minor, but nonetheless we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice.
FOR MORE INFORMATION...
If you would like more information on privacy at The New Literacy Programme, contact us.
